FREQUENTLY ASKED QUESTIONS

FAQ: Support

CAN YOU LIVE STREAM USING WI-FI?

Not recommended. We recommend live streaming over a stable Internet connection using an LAN/Ethernet cable. As Wi-Fi works fine in most consumer applications. But for live streaming requires consistent and sustained connection. You will tend to see dropped frames when streaming via Wi-Fi.

WHAT IS THE BEST PLATFORM FOR LIVE STREAMING?

Every type of live streaming platforms comes with their pros and cons. Contact us to find out more!

CAN YOU LIVE STREAM TO BOTH YOUTUBE AND FACEBOOK?

Yes, we can do simultaneous streaming for your event. Contact us to find out more!

DO YOU NEED A STUDIO FOR LIVE STREAMING?

No. Depending on your event, our live streaming crew can setup at your office location or event venue(s). A studio is not always necessary for live streaming.

CAN YOU LIVE STREAM FROM MY OFFICE?

Yes, we can setup at client’s location for the livestream. We will also visit your office for site-recce once your event is confirmed.

DO YOU HAVE A ROVING VIDEOGRAPHER?

Yes, we do have professional wireless transmitter for situations requiring a roving live stream videographer.